Parentline offers free and confidential counselling for parents and carers across Queensland and the Northern Territory. Support is available from 6am to midnight (AEST), 7 days a week, via phone or web chat.
Parents and carers speak with degree-qualified counsellors who can provide guidance, support and practical advice across a range of challenges - whether it’s everyday pressures or more complex situations.
Parentline recognises that issues such as bullying can be a significant concern for families. Where needed, counsellors can connect parents with additional support, including referrals to Education Queensland Parent Navigators to help work through concerns with schools.
In addition to one-on-one support, Parentline also facilitates My Circle for Parents a free, anonymous online community where parents and carers can connect, share experiences and access guidance across different stages of parenting. The platform provides support around topics such as family transitions, online safety, bullying and overall wellbeing.