Join SLSQ as a Surfcom Operator and help save lives! Based in SLSQ’s state operations communications centre, you’ll play a key role in coordinating with the Operations Centre team, the wider SLSQ network, and emergency services. Your main responsibility is to receive incident details, log them into the system, and alert the right resources to respond — while also sharing critical information with the public and agencies.

Why SLSQ?

• Contribute to an organisation that saves lives!
• Increase your take home pay with Salary Packaging.
• Paid parental leave available.
• Employee assistance program EAP for health and wellbeing.

What You’ll Do:

• Build strong, collaborative relationships as a key member of the Operations Centre team.
• Handle urgent and non-urgent requests, triage them, and determine the best course of action following SLSQ procedures.
• Dispatch and manage multiple resource responses simultaneously, staying aligned with SLSQ protocols.
• Work closely with operational staff and service providers to ensure seamless resource mobilisation.
• Stay fit for duty—physically, emotionally, and mentally. Make use of support services when needed.
• Regularly assess your performance, welcome feedback, and strive for continuous improvement.
• Play an active role in mentoring and developing peers, helping volunteers meet their learning goals.

About You:

• Hold a Working with Children Blue Card (or the ability to obtain one).
• Demonstrable commitment to empowering and respecting children and young people.
• Moderate understanding of child safety and the National Principles for Child Safe Organisations.
• Flexibility to work a rotating roster system, including weekend work.
• Minimum typing speed 40 wpm and +90% accuracy.
• Broad computer competence including Microsoft Office and web-based data systems.
• Well-developed oral and written communications.
• Certificate II in public safety and beach patrol experience (desirable) or;

a. Relevant emergency service experience in an operational role or;

b. Relevant Emergency Operations Centre experience.

About SLSQ:

Surf Life Saving Queensland (SLSQ) is a vibrant organisation dedicated to saving lives and promoting beach safety across Queensland. Established in 1930, SLSQ supports over 36,000 members across 57 surf lifesaving clubs. With more than 600 employees, SLSQ delivers lifesaving services, community education, surf sports, and training programs that engage over 462,000 people.