Join SLSQ as a Communications Coordinator!

Join SLSQ as a Communications Coordinator and be at the heart of our emergency response efforts. In this fast-paced role, you’ll manage incident information, coordinate resources, and communicate with emergency services and the public to ensure swift and effective action. This position is based in our State Operations Communications Centre on the Gold Coast (Mermaid Beach).

Why Join SLSQ?

• Paid parental leave
• Salary packaging
• Knowing your efforts are contributing to an essential public service!

What You’ll Do:

• Effective Communication & Collaboration: build strong, professional relationships and work seamlessly as part of the SOCC team.
• Incident Management: receive and assess urgent and non-urgent requests, triage, and take action based on SLSQ standard procedures.
• Resource Dispatch & Management: dispatch and oversee multiple resource responses simultaneously, ensuring efficient coordination.
• Liaison: work closely with operational staff and other service providers to ensure timely and effective resource mobilisation.
• Fitness for Duty: stay physically and mentally fit for duty, seeking support when needed to maintain health and well-being.
• Team Supervision & Support: lead the dispatch team, providing guidance, resources, and support for their success.

About You:

• Working with Children Blue Card.
• Certificate II in Public Safety or;

Beach patrol experience, emergency service experience in an operational role, or emergency operations centre experience.

• Demonstrable commitment to empowering and respecting children and young people.
• Moderate understanding of child safety and the National Principles for Child Safe Organisations.
• Flexibility for the rotating roster system including weekend work.
• Minimum typing speed 40 wpm and +90% accuracy.
• Broad computer competence including Microsoft Office and web-based data systems.
• Strong communication, critical thinking, and the ability to manage high-pressure situations while fostering teamwork.

About SLSQ:

Surf Life Saving Queensland (SLSQ) is a vibrant organisation dedicated to saving lives and promoting beach safety across Queensland. Established in 1930, SLSQ supports over 36,000 members across 57 surf lifesaving clubs. With more than 600 employees, SLSQ delivers lifesaving services, community education, surf sports, and training programs that engage over 462,000 people.

If you’re a quick thinker with a passion for emergency response, join us in making a difference where it counts!