Sales & Admin Support Officer

Jan 29

SLSQ is seeking a Sales & Admin Support Officer to join the team!

About SLSQ:

Surf Life Saving Queensland employs over 550 people throughout Queensland. SLSQ is an efficient and vibrant organisation servicing 32,500 members. It was formally established in 1930 and is the governing body for surf lifesaving in Queensland, comprising 57 affiliated surf lifesaving clubs in six regional branches. The organisation also includes supporters’ clubs and a range of programs that involve more than 462,000 participants. SLSQ is directly affiliated with, and is part of, Surf Life Saving Australia (SLSA) and the International Life Saving Federation (ILF). Surf Life Saving Queensland is built on a fundamental principle: to save lives. Our organisation encompasses several diverse arms – lifesaving services, community education, membership services, surf sports, fundraising and commercial training.

About the Role:

The Sales & Admin Support Officer is responsible for maintaining and growing our Academy and Education training business, through searching and maintaining new and existing leads. The position will also manage new and existing hardware and training quotations from start to finish in conjunction with the BDM.

Key Responsibilities:

  • Serve as one of the key points of contact for leads and potential customers, including maintaining, qualifying, following up and converting potential customers.
  • Communicate daily with the BDM or Academy Development team with relation new or existing courses to assist with any new opportunity that may arise.
  • Assist the CRP when required and any other staff at all times with Axcelerate management including, where necessary, creating new courses, adjusting existing courses, scheduling courses, adding or removing or withdrawing students, troubleshooting, managing and maintaining all aspects of Axcelerate from an Admin level.
  • Assist with course scheduling, liaising with venues, ensuring optimal training logistics, including but not limited to, venue bookings, scheduling coordination, coordinate travel, and communication with enrolled students and trainers.
  • Oversee customer accounts and build relationships to address enquiries and ensure customer satisfaction.
  • Coordinate with the Sales and Education team on marketing initiatives and promotional activities.
  • Manage bookings and handle administrative tasks to support day-to-day office operation.

Key Skills & Experience:

  • Prior Sales, Customer Service or Office Administration experience.
  • Strong organisational and multitasking skills.
  • Keen attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office suite and CRM software (familiarity with Axcelerate and Hub Spot is advantageous).

Benefits at SLSQ:

  • Attractive sales commissions.
  • Access to salary packaging.
  • Paid parental leave.
  • Work from home opportunities.

For more information, please contact:

SLSQ HR Team

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