Administration Assistant – Westpac Lifesaver Helicopter Rescue Service

Apr 30

About the Role:

The Administration Assistant is responsible for providing efficient administrative support to the Chief Pilot, Base Manager and associated Lifesaving operational personnel.  This role is based in Carrara on the Gold Coast. 

Key Roles & Responsibilities:

  • Maintain the Helicopter Services diary of priority activities.
  • Assist with the preparation of correspondence and other communications.
  • Coordinate appointments, meetings, conferences and other activities.
  • Coordinate travel arrangements for the Westpac Lifesaver Helicopter Rescue Service team (WLSHRS).
  • Coordinate facilities and arrangements.
  • Attend meetings of the Helicopter Operations Panel and Helicopter Crew Members.
  • Tend to routine administrative matters that fall within SLSQ policy guidelines on behalf of WLSHRS Operations.
  • Maintain current WLSHRS Operations files, records, resources and databases.
  • Maintain a register of all WLSHRS community engagements.
  • Assist with the procurement and distribution of WLSHRS equipment, promotional materials and recognition presentations.
  • Assist the Chief Pilot and Base Manager with any administrative tasks they may require.
  • Assist the Marketing and Communication department in promoting the WLSHRS.
  • Answer all incoming calls professionally, deal with all calls appropriately and record and pass on all messages.
  • Enter and maintain up-to-date recordings of the WLSHRS Volunteer Lifesavers patrol hours into Surfguard.
  • Collate statistical information on behalf of the WHLSRS and complete SLSQ Statistics Reporting.
  • Assist the Chief Pilot with the collation and completion of all statistical and accreditation reporting.
  • Collate all incoming and outgoing invoices on behalf of the WLSHRS.
  • Process expense reimbursements and credit card reconciliations.
  • Record all Daily Flight Returns accurately for selected pilots as determined by the Chief Pilot.
  • Record all approved demonstrations, visits or events of interest in the diary and in WLSHRS Statistics as they occur.
  • Maintain filing of important documents, procedures and manuals as required.
  • Ad hoc tasks as required by the Chief Pilot.

Key Skills, Experience, and Qualifications:

  • Understanding of Surf Life Saving or a similar community based organisation.
  • Sound level of knowledge of Surf Life Saving policies and constitution.
  • Excellent verbal and written communication skills.
  • Intermediate knowledge of Microsoft Word, Excel and PowerPoint.
  • Typing speed of 50+ wpm.
  • Ability to work autonomously.
  • Exceptional presentation and interpersonal skills.
  • Problem solving ability.
  • Queensland Blue Card.
  • Current driver’s license.

About SLSQ:

Surf Life Saving Queensland employs over 550 people throughout Queensland. SLSQ is an efficient and vibrant organisation servicing 32,500 members. It was formally established in 1930 and is the governing body for surf lifesaving in Queensland, comprising 57 affiliated surf lifesaving clubs in six regional branches. The organisation also includes supporters’ clubs and a range of programs that involve more than 462,000 participants. SLSQ is directly affiliated with, and is part of, Surf Life Saving Australia (SLSA) and the International Life Saving Federation (ILF). Surf Life Saving Queensland is built on a fundamental principle: to save lives. Our organisation encompasses several diverse arms – lifesaving services, community education, membership services, surf sports, fundraising and commercial training.

Why work for SLSQ:

  • Access to salary packaging benefits.
  • Be part of the red and yellow army.
  • Paid parental leave.

For more information, please contact:


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